Predicting Support Ticket Surges from Operational Signals

I’m Paul D’Arrigo. I’ve spent my career building, fixing, and scaling operations across eCommerce, fulfillment, logistics, and SaaS businesses, from early-stage companies to multi-million-dollar operators. I’ve been on both sides of growth: as a founder, an operator, and a fractional COO brought in when things get complex and execution starts to break